frequently asked questions

FAQ

General FAQ

Where is Glow Leo Based?

Buckinghamshire, England, United Kingdom.


When are new collections/items released?

Sign up for my email newsletter and follow @glowleobydaisy on instagram & tiktok for news, updates and behind the scenes.

How can I contact Glow Leo?

Visit the contact page to send me a message, I aim to respond within 48 business hours.

Email glowleobydaisy@outlook.com

Instagram direct message @glowleobydaisy


When will you restock sold out items?

Sign up for my email newsletter and follow @glowleobydaisy on instagram & tiktok for news, updates on restocks and limited edition collections.


How do I clean my resin sun catcher and will it fade in the sunlight?

Wiped clean with a damp cloth. Over time resin exposed to sunlight can fade or appear to yellow in colour. Please be aware of this when purchasing my resin items due to the nature of the products used.

Delivery & Returns FAQ

What counties do you ship to?

Glow Leo currently only ship within the United Kingdom.


What shipping options are available?

Evri Standard Shipping with tracking.

£3.80 standard P&P or free standard shipping when you spend £30 or more (no code required)


What are estimated dispatch and delivery times?

Dispatch time 1-3 Business Days (Monday-Friday)

Delivery time 2-5 Business Days (Monday-Friday)

Glow Leo FAQ

When was Glow Leo created?

Autumn 2024


What is Glow Leo's Mission?

My mission is to create an online space where everybody feels welcome and accepted for who they are. A safe space to express yourself through style, decor and fashion. The world can be a scary place sometimes so I'm here to remind you to spread joy and love in every part of your life.