Where is Glow Leo Based?

Buckinghamshire, England, United Kingdom.

How can I contact Glow Leo?

Visit the contact page to send me a message, I aim to respond within 48 business hours.

How do I clean my resin sun catcher and will it fade in the sunlight?

Wiped clean with a damp cloth. Over time resin exposed to sunlight can fade or appear to yellow in colour. Please be aware of this when purchasing my resin items due to the nature of the products used.

What counties do you ship to?

Glow Leo currently only ship within the United Kingdom.

What shipping options are available?

Evri Standard Shipping with tracking.

£2.50 standard tracked Evri P&P or free standard shipping when you spend £30 or more (Automatic discount)

What are estimated dispatch and delivery times?

Dispatch time 1-3 Business Days (Monday-Friday)

Delivery time 2-5 Business Days (Monday-Friday)

Returns & Refunds

If your order arrives damaged, late or missing you are entitled to a full refund excluding postage fees. Please email glowleobydaisy@outlook.com to request a refund. 

Please include in your email -

Order Number 

Full Name and Address 

Photo/s of damaged items/parcels

We are unable to accept refunds on Mystery items unless they arrive damaged, late or missing.